Best Reputation Management Services Brazil, Reviewed & Compared by brazil.topseosrankingsintl.com

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Best Reputation Management Company (ies)
Evaluation Criteria for Best Reputation Management Company (ies)
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Best Reputation Management Services Brazil - September 2014

RANK COMPANY NAME YEAR FOUNDED REVENUE FULL TIME EMPLOYEES ACTIVE CLIENTS CLIENT RETENTION RATE PRICING CLIENTS Overall Score Composite score based on criterias and quality of work observed.
0100
GVGE
Needs AnalysisFirm's ability to enter systemic methodology to determine client goals and aspirations and then create a tailor-plan according to the specific needs.rnStrategy DevelopmentFirm's ability to create an effective strategy to manage the online reputation of the client.ResponsivenessFirm's responsiveness to handling the online reputation needs of the client.MonitoringFirm's ability to manage the long-term aspects of the client's online reputation.ReportingFirm's ability to create clear and effective reports for the client. Change in Rank Indicates shift in rank from previous month's rank.
1st Award
RAF Comunicação

Sao Paulo, Brazil Michael Kimberley 55-1155738916_ Visit RAF Comunicação File A Complaint
Commend This Vendor
1993 $250,000 - $999,000 11 - 25 29 90% H BPN Brasil, Associação Cultura Franciscana, Adetax, ABQV, ABLA
99%
100 99 97 99 100 +1 More Info
2nd Award
Big Bang

Sao Paulo, Brazil Rishi Khosla 55-1138497022_ Visit Big Bang File A Complaint
Commend This Vendor
2008 $1 million - $2,999,999 11 - 25 100+ 90% L Daphnis Citti de Lauro, Magazine da Casa, Gomaq, Rede Nacional de Contabilidade, Moore Stephens Brasil
99.6%
100 99 100 100 99 +1 More Info
3rd Award
Pmweb

Sao Paulo, Brazil Paulo Oliveira 55-1140637457_ Visit Pmweb File A Complaint
Commend This Vendor
2009 $250,000 - $999,000 11 - 25 32 95% M Pestana Hotéis e Resorts, Beach Park, Iberostar Hotels & Resorts, Grand Hyatt São Paulo, Atlantica Hotels International
99.4%
100 98 100 99 100 +2 More Info
4
Agência Goodae

Sao Paulo, Brazil Fazenda Coronel 55-1140333512_ Visit Agência Goodae File A Complaint
Commend This Vendor
2006 $250,000 - $999,000 11 - 25 100+ 98% H TODESCHINI – Andrea´s Cozinhas, Castor Colchões, HERBALIFE, Daniel Dias - Atleta Paraolímpico, HONDA – Brag Moto
99.8%
100 100 100 100 99 NC More Info
5
MKTON

Leme, Brazil Ciro alberto 55-1935548193_ Visit MKTON File A Complaint
Commend This Vendor
2009 $3 million - $4,999,999 26 - 50 31 95% H Confidential
98.6%
97 99 100 98 99 -4 More Info
6
Imagen Consulting Advertaising Agency

Málaga, Spain Borja Bellod 34-952787739_ Visit Imagen Consulting Advertaising Agency File A Complaint
Commend This Vendor
1998 $250,000 - $999,000 11 - 25 21 89% M Pilusa, Geovallas.com, Rio Real Golf Hotel, Clinica del Río, Smartbikes.es
98.2%
96 98 99 98 100 NC More Info
7
Máquina Public Relations

Sao Paulo, Brazil Maristela Mafei 55-1131477900_ Visit Máquina Public Relations File A Complaint
Commend This Vendor
1995 $5 million - $9,999,999 51 - 100 75 90% M Recreio Shopping, Triunfo Participações, Americanas Express Blockbuster, MSC Cruzeiros, Instituto Alpargatas
98%
97 97 100 96 100 NC More Info
8
In Press Porter Novelli

Sao Paulo, Brazil Erilene Araujo 55-1133231520_ Visit In Press Porter Novelli File A Complaint
Commend This Vendor
2010 $3 million - $4,999,999 11 - 25 54 88% L gsk - GlaxoSmithKline, International Meal Company, Oster, Claro, Eternit
97.8%
96 99 98 99 97 NC More Info
9
Promon Group company

, Malaysia Luiz Ernesto Gemingnani +55 11 5213.4410_ Visit Promon Group company File A Complaint
Commend This Vendor
2003 $250,000 - $999,000 11 - 25 H Confidential
97.6%
96 98 96 100 98 NC More Info
10
CDN Digital

Sao Paulo, Brazil Ted Schroeder 55-1136432700 _ Visit CDN Digital File A Complaint
Commend This Vendor
2010 $3 million - $4,999,999 11 - 25 21 89% L CEBDS, Coca-Cola Brasil, Bayer HealthCare, AVON, alto astral
97.4%
96 97 98 97 99 NC More Info

Evaluation Criteria - How We Identify The Best Reputation Management Company (ies) in Brazil

topseos, the independent authority on search vendors, seeks to help companies find the best reputation management companies in the industry.  We review each vendor’s portfolio in order to see the quality of work that the company has completed and often times contact clients to obtain an evaluation. This information is then compiled and used to create a list of the best.

topseos identified five key areas in the process of reputation management: needs analysis, strategy development, responsiveness, monitoring, and reporting.

The first key aspect of reputation management is needs analysis.  This part of the evaluation analyzes the ability of a vendor to recognize both the immediate and long-term needs of their clients.  What type of research is completed to provide clients with an initial evaluation of their online reputation and provide an analysis of the work that needs to be completed.

Next we evaluate the strategy development of the vendors.  How effective are the strategies that the company has built and how do those strategies work to meet the needs of their clients?

The vendor’s responsiveness to the client’s online reputation needs is also evaluated.  How quickly does the vendor begin work to handle immediate needs of their clients?  How long before the vendor’s work begins to make an effect on the client’s online reputation?

Monitoring is the long-term aspect of reputation management that is evaluated by topseos.  This analyzes the maintenance work that is being done by the vendor in order to maintain their client’s reputation.  How often are checks completed to measure the effectiveness of the work done, and recognize any new needs?

The final aspect of the evaluation is reporting.  How well can the vendor maintain consistent communication with their clients? What reports are provided to the clients to see? Are they clear and understandable? Do they provide recommendations to maintain the online reputation of their clients?

General Queries

  • What type of needs analysis was conducted before work initiated?
  • What type of a ROI were you anticipating, what was achieved and in what time frame?
  • What would be 3 things you would change about your experience?
  • What was your total investment?
  • Rate your overall experience (1-10; 10 being the highest).

 

Project Specific Queries :

  • How were your organizational goals aligned with the reputation management activities?
  • What activities are put into place to enhance your online relations?
  • How are reputation management activities reported and documented?
  • How are results of the reputation management activities measured?
  • Do you have any negative remarks that are unresolved to your favor online?