Search Marketing Day
Best Top 10 Reputation Management Companies
Best Reputation Management Company (ies) Evaluation Criteria
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Best Reputation Management Services Spain - September 2014

RANK COMPANY NAME YEAR FOUNDED REVENUE FULL TIME EMPLOYEES ACTIVE CLIENTS CLIENT RETENTION RATE PRICING CLIENTS Overall Score Composite score based on criterias and quality of work observed.
0100
GVGE
Needs Analysis Firm's ability to enter systemic methodology to determine client goals and aspirations and then create a tailor-plan according to the specific needs.rn Strategy Development Firm's ability to create an effective strategy to manage the online reputation of the client. Responsiveness Firm's responsiveness to handling the online reputation needs of the client. Monitoring Firm's ability to manage the long-term aspects of the client's online reputation. Reporting Firm's ability to create clear and effective reports for the client. Change in Rank Indicates shift in rank from previous month's rank.
1st Award
VJG Interactive

Madrid, Spain Surendra Lal 315-642-4730_ Visit Website
2006 Over $10 million Above 100 200+ 98% L Circuit City, Studio 8, Werth Reality, ACE Hardware
99.6%
100 99 100 99 100 NC More Info
2nd Award
SEO Virgin

Mijas, Spain Alana Burton 34-666547020_ Visit Website
2007 $3 million - $4,999,999 51 - 100 45 87% M Quote Me Removals, TEST Ltd., The Kalisher Scholarship Trust, Onsite Business Solutions S.L.
99.4%
100 98 100 99 100 +1 More Info
3rd Award
Voodoo Designz

Torremolinos, Spain Catherine Defoe 34-952054430_ Visit Website
2003 $3 million - $4,999,999 11 - 25 57 94% H Proceed Archiving, Teeth Whitening Direct, DG Multiservices, Ian Preston Entertainment
98.8%
98 99 98 99 100 -1 More Info
4
SEO Services Spain

Mijas Costa, Spain Robert Griggs 34-617940022_ Visit Website
2009 $250,000 - $999,000 1 - 10 30+ 92% M Redline Company, Stork Domestic Solutions Ltd, Viva Jardin, Las Anclas
99%
99 100 98 100 98 NC More Info
5
Marco de Comunicación

Madrid, Spain Didier Lagae 34-914585490_ Visit Website
2009 $3 million - $4,999,999 26 - 50 23 85% M Avery Dennison, Atraczion, Aosta, AGC Flat Glass
100%
100 100 100 100 100 NC More Info
6
Abad Marketing

Alicante, Spain Raúl Abad 34-617368811_ Visit Website
1998 $5 million - $9,999,999 51 - 100 50 91% M Confidential
98.4%
100 99 96 97 100 NC More Info
7
Anoop System

Barcelona, Spain Luis Usarralde 34-934951357_ Visit Website
2003 $1 million - $2,999,999 11 - 25 50 89% M SARA GRUP, HOTEL EXPRESS, POLITECNICA, IBERSOL
98%
97 97 100 96 100 NC More Info
8
iProspect Spain

Madrid, Spain Beatriz González 34-913536200_ Visit Website
2007 $1 million - $2,999,999 26 - 50 43 88% M Coolstuff, Synoptik, Folksam, BokningsBolaget
97.6%
96 98 96 100 98 NC More Info
9
Internet Advantage

Salamanca, Spain Elena Rodriguez 34-923212869_ Visit Website
2004 $1 million - $2,999,999 26 - 50 100 83% H Melia, Barcelo, Bwin, Zalando
97.2%
97 98 97 98 96 NC More Info
10
SCR Communication and Public Relations

Barcelona, Sweden Sheena Campbell 34-932123295 _ Visit Website
2001 $5 million - $9,999,999 26 - 50 65 90% H Rate Tiger, Institut del Cava, Visit Britain, Jet2.com
97%
96 98 97 98 96 NC More Info

Evaluation Criteria - How We Identify The Best Reputation Management Company (ies) in Spain

topseos, the independent authority on search vendors, seeks to help companies find the best reputation management companies in the industry.  We review each vendor’s portfolio in order to see the quality of work that the company has completed and often times contact clients to obtain an evaluation. This information is then compiled and used to create a list of the best.

topseos identified five key areas in the process of reputation management: needs analysis, strategy development, responsiveness, monitoring, and reporting.

The first key aspect of reputation management is needs analysis.  This part of the evaluation analyzes the ability of a vendor to recognize both the immediate and long-term needs of their clients.  What type of research is completed to provide clients with an initial evaluation of their online reputation and provide an analysis of the work that needs to be completed.

Next we evaluate the strategy development of the vendors.  How effective are the strategies that the company has built and how do those strategies work to meet the needs of their clients?

The vendor’s responsiveness to the client’s online reputation needs is also evaluated.  How quickly does the vendor begin work to handle immediate needs of their clients?  How long before the vendor’s work begins to make an effect on the client’s online reputation?

Monitoring is the long-term aspect of reputation management that is evaluated by topseos.  This analyzes the maintenance work that is being done by the vendor in order to maintain their client’s reputation.  How often are checks completed to measure the effectiveness of the work done, and recognize any new needs?

The final aspect of the evaluation is reporting.  How well can the vendor maintain consistent communication with their clients? What reports are provided to the clients to see? Are they clear and understandable? Do they provide recommendations to maintain the online reputation of their clients?

General Queries

  • What type of needs analysis was conducted before work initiated?
  • What type of a ROI were you anticipating, what was achieved and in what time frame?
  • What would be 3 things you would change about your experience?
  • What was your total investment?
  • Rate your overall experience (1-10; 10 being the highest).

 

Project Specific Queries :

  • How were your organizational goals aligned with the reputation management activities?
  • What activities are put into place to enhance your online relations?
  • How are reputation management activities reported and documented?
  • How are results of the reputation management activities measured?
  • Do you have any negative remarks that are unresolved to your favor online?