Best Reputation Management Company (ies)
Evaluation Criteria for Best Reputation Management Company (ies)
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Best Reputation Management Services in India - September 2014

RANK COMPANY NAME YEAR FOUNDED REVENUE FULL TIME EMPLOYEES ACTIVE CLIENTS CLIENT RETENTION RATE PRICING CLIENTS Overall Score Composite score based on criterias and quality of work observed.
0100
GVGE
Needs AnalysisFirm's ability to enter systemic methodology to determine client goals and aspirations and then create a tailor-plan according to the specific needs.rnVisionFirm's internal vision for growth and expansion in terms of quality of service. rnDependabilityRating of firm in terms of reliability and integrity. rnPerformanceRating based on efficency and goal-achievement.rnServiceFirm's ability and willingness to quickly resolve and mitigate customer issue.rn Change in Rank Indicates shift in rank from previous month's rank.
1st Award
SEO.IN

Gurgaon, Haryana Sagar Sehgal 91-9818111470_ Visit SEO.IN File A Complaint
Commend This Vendor
2002 $1 million - $2,999,999 51 - 100 300+ 99% M RiverCity, Espada, Expedient, Tree House, FlyingBison
100%
100 100 100 100 100 NC More Info
2nd Award
SEOValley Solutions Private Limited

Bhopal, Madhya Pradesh Shabir MS +91-9893014167_ Visit SEOValley Solutions Private Limited File A Complaint
Commend This Vendor
1999 Over $10 million Above 100 1500+ 100% M Grand Hyatt Hong Kong, Park South Hotel, HCL Technologies, Notary Bonding, Nokia USA
99.6%
100 99 100 99 100 NC More Info
3rd Award
Bruce Clay India

Gurgaon, Haryana Bruce Clay 91-1244143291 _ Visit Bruce Clay India File A Complaint
Commend This Vendor
1996 $5 million - $9,999,999 51 - 100 200 95% M CondeNet, Edmunds, Turner Broadcasting, AT+T, Direct Brands
99.4%
100 99 100 98 100 +2 More Info
4
SEO Services Agency

Koregaon Park, Pune, Maharashtra Ravi Gaikwad 91-9373648669_ Visit SEO Services Agency File A Complaint
Commend This Vendor
2009 $3 million - $4,999,999 51 - 100 87 86% L Confidential
99%
98 99 100 98 100 NC More Info
5
CNET Infosystem

Yamuna Vihar, Delhi Kapil 91-9811209922_ Visit CNET Infosystem File A Complaint
Commend This Vendor
2006 $1 million - $2,999,999 11 - 25 72 93% H Confidential
98.8%
100 99 98 99 98 -2 More Info
6
Valuepitch interactive

Mumbai, Maharashtra Venkat Ramna 91-2232605126_ Visit Valuepitch interactive File A Complaint
Commend This Vendor
2005 $1 million - $2,999,999 11 - 25 40 85% H Vaseline, Tata Sky, Hindustan Unilever Ltd, Intel, Reliance Mutual Fund
98.2%
100 98 99 98 96 NC More Info
7
Creativizt Communications

New Delhi, Delhi Rishu Monga 91-9971722917_ Visit Creativizt Communications File A Complaint
Commend This Vendor
2004 $1 million - $2,999,999 11 - 25 21 85% L Confidential
98%
96 99 98 100 97 NC More Info
8
e-Intelligence

Vadodara, Gujarat Jitesh Keswani +91-2653954968_ Visit e-Intelligence File A Complaint
Commend This Vendor
2005 $250,000 - $999,000 51 - 100 130 97% M Scott S, Neil M, Todd P, Brad H, Paul
97.6%
96 98 96 100 98 NC More Info
9
iCrossing

Dallas, USA Marc Yagoda 214-210-6800_ Visit iCrossing File A Complaint
Commend This Vendor
1998 Over $10 million Above 100 100+ 90% H Mastercard, Bank of America, The LEGO Group, The Coca-Cola Company, Toyota
97.2%
96 98 96 100 96 NC More Info
10
Khuntia.biz

Gurgaon, India Rakesh Kumar Khuntia +45.36946676_ Visit Khuntia.biz File A Complaint
Commend This Vendor
2013 $250,000 - $999,000 1 - 10 10+ 85% H Confidentional
97%
96 98 97 98 96 NC More Info

Evaluation Criteria - How We Identify The Best Reputation Management Company (ies) in India

topseos, the independent authority on search vendors, seeks to help companies find the best reputation management companies in the industry.  We review each vendor’s portfolio in order to see the quality of work that the company has completed and often times contact clients to obtain an evaluation. This information is then compiled and used to create a list of the best.

topseos identified five key areas in the process of reputation management: needs analysis, strategy development, responsiveness, monitoring, and reporting.

The first key aspect of reputation management is needs analysis.  This part of the evaluation analyzes the ability of a vendor to recognize both the immediate and long-term needs of their clients.  What type of research is completed to provide clients with an initial evaluation of their online reputation and provide an analysis of the work that needs to be completed.

Next we evaluate the strategy development of the vendors.  How effective are the strategies that the company has built and how do those strategies work to meet the needs of their clients?

The vendor’s responsiveness to the client’s online reputation needs is also evaluated.  How quickly does the vendor begin work to handle immediate needs of their clients?  How long before the vendor’s work begins to make an effect on the client’s online reputation?

Monitoring is the long-term aspect of reputation management that is evaluated by topseos.  This analyzes the maintenance work that is being done by the vendor in order to maintain their client’s reputation.  How often are checks completed to measure the effectiveness of the work done, and recognize any new needs?

The final aspect of the evaluation is reporting.  How well can the vendor maintain consistent communication with their clients? What reports are provided to the clients to see? Are they clear and understandable? Do they provide recommendations to maintain the online reputation of their clients?

General Queries

  • What type of needs analysis was conducted before work initiated?
  • What type of a ROI were you anticipating, what was achieved and in what time frame?
  • What would be 3 things you would change about your experience?
  • What was your total investment?
  • Rate your overall experience (1-10; 10 being the highest).

 

Project Specific Queries :

  • How were your organizational goals aligned with the reputation management activities?
  • What activities are put into place to enhance your online relations?
  • How are reputation management activities reported and documented?
  • How are results of the reputation management activities measured?
  • Do you have any negative remarks that are unresolved to your favor online?