Predictive Analytics Innovation Summit
Best Top 10 Reputation Management Companies
Best Reputation Management Company (ies) Evaluation Criteria
  • UPWARD TREND
  • DOWNWARD TREND
  • NO
    CHANGE

Best Reputation Management Services Russia - July 2014

RANK COMPANY NAME YEAR FOUNDED REVENUE FULL TIME EMPLOYEES ACTIVE CLIENTS CLIENT RETENTION RATE PRICING CLIENTS Overall Score Composite score based on criterias and quality of work observed.
0100
GVGE
Needs Analysis Firm's ability to enter systemic methodology to determine client goals and aspirations and then create a tailor-plan according to the specific needs.rn Strategy Development Firm's ability to create an effective strategy to manage the online reputation of the client. Responsiveness Firm's responsiveness to handling the online reputation needs of the client. Monitoring Firm's ability to manage the long-term aspects of the client's online reputation. Reporting Firm's ability to create clear and effective reports for the client. Change in Rank Indicates shift in rank from previous month's rank.
1st Award
Hidden Marketing

Moscow, Russian Federation Krekhalev Alexey 7-49597244-27_ Visit Website
2007 Under $250,000 1 - 10 7 90% M Confidential
98.8%
98 99 98 99 100 +4 More Info
2nd Award
BroaDBanD Group

Moscow, Russian Federation Pavel Maurus 7-4957729791_ Visit Website
2004 $1 million - $2,999,999 Above 100 200 90% H sbrf-capital.ru, digital.ru, vizit-elektra.ru, mosarena.ru
99.6%
100 99 100 100 99 NC More Info
3rd Award
Ingate

Moscow, Russian Federation Dmitriy Tsarahov 7-4959267799_ Visit Website
2000 $1 million - $2,999,999 Above 100 700 90% H Xerox, Philips, Peugeot, LEGO
100%
100 100 100 100 100 NC More Info
4
Ashmanov and partners

Moscow, Russian Federation Igor Ashmanov 7-4952582810_ Visit Website
2001 $250,000 - $999,000 Above 100 200 90% H Confidential
99.8%
100 100 100 100 99 -3 More Info
5
Exiterra

M. International, Russian Federation Confidential 7-4957905490_ Visit Website
2000 $250,000 - $999,000 26 - 50 50 70% M www.5achok.ru, www.sunrise-tour.ru, www.cakypa.ru, www.masterbrand.ru
99.2%
100 98 99 100 99 -1 More Info
6
SEReputation

Moscow, Russian Federation Shendrik Vitaliy 7-4959733672_ Visit Website
2011 $250,000 - $999,000 11 - 25 30+ 90% H Confidential
98.6%
99 100 99 98 97 NC More Info
7
Reputation Online

Moscow, Russian Federation Elena Asharapova 7-4952206585_ Visit Website
2008 Under $250,000 1 - 10 10 90% M Confidential
98.2%
96 98 99 98 100 NC More Info
8
Merm

Moscow, Russian Federation Natalia Samoilova 7-4995055707_ Visit Website
2008 Under $250,000 1 - 10 10 90% H heklya.ru, eastline.ru, finam.fm, vitek.ru
97.4%
96 97 98 97 99 NC More Info
9
PR2B Group

Moscow, Russian Federation Confidential 7-4959724743_ Visit Website
2002 $250,000 - $999,000 26 - 50 40 90% H Bank Neftyanoi Alyans, Guta & Krasny Oktyabr Group TM, SUI Holding
97%
96 98 97 99 95 NC More Info
10
Matik

Moscow, Russian Federation Artyom Ovechkin 7-4952254231_ Visit Website
2001 $250,000 - $999,000 26 - 50 50 90% M Toshiba, Landoor, Hyundai, Ralf Ringer
96.2%
96 97 95 98 95 NC More Info

Evaluation Criteria - How We Identify The Best Reputation Management Company (ies) in Russia

topseos, the independent authority on search vendors, seeks to help companies find the best reputation management companies in the industry.  We review each vendor’s portfolio in order to see the quality of work that the company has completed and often times contact clients to obtain an evaluation. This information is then compiled and used to create a list of the best.

topseos identified five key areas in the process of reputation management: needs analysis, strategy development, responsiveness, monitoring, and reporting.

The first key aspect of reputation management is needs analysis.  This part of the evaluation analyzes the ability of a vendor to recognize both the immediate and long-term needs of their clients.  What type of research is completed to provide clients with an initial evaluation of their online reputation and provide an analysis of the work that needs to be completed.

Next we evaluate the strategy development of the vendors.  How effective are the strategies that the company has built and how do those strategies work to meet the needs of their clients?

The vendor’s responsiveness to the client’s online reputation needs is also evaluated.  How quickly does the vendor begin work to handle immediate needs of their clients?  How long before the vendor’s work begins to make an effect on the client’s online reputation?

Monitoring is the long-term aspect of reputation management that is evaluated by topseos.  This analyzes the maintenance work that is being done by the vendor in order to maintain their client’s reputation.  How often are checks completed to measure the effectiveness of the work done, and recognize any new needs?

The final aspect of the evaluation is reporting.  How well can the vendor maintain consistent communication with their clients? What reports are provided to the clients to see? Are they clear and understandable? Do they provide recommendations to maintain the online reputation of their clients?

General Queries

  • What type of needs analysis was conducted before work initiated?
  • What type of a ROI were you anticipating, what was achieved and in what time frame?
  • What would be 3 things you would change about your experience?
  • What was your total investment?
  • Rate your overall experience (1-10; 10 being the highest).

 

Project Specific Queries :

  • How were your organizational goals aligned with the reputation management activities?
  • What activities are put into place to enhance your online relations?
  • How are reputation management activities reported and documented?
  • How are results of the reputation management activities measured?
  • Do you have any negative remarks that are unresolved to your favor online?